Cookie Policy

Last Updated: June 18, 2025

At Vepien ("we," "us," or "our"), we use cookies and similar tracking technologies to enhance your experience on our website and services ("Services"), which include server rental, web development, maintenance, and technical support offered through our operations in Dubai’s freezone. This Cookie Policy explains what cookies are, how we use them, the types of cookies we employ, and how you can manage your cookie preferences. By using our Services, you agree to our use of cookies as described in this policy.

This Cookie Policy complies with applicable data protection and privacy laws, including but not limited to the UAE Federal Law No. 45 of 2021 on Personal Data Protection, DIFC Data Protection Law No. 5 of 2020, Turkey’s Personal Data Protection Law (KVKK, Law No. 6698), the General Data Protection Regulation (GDPR), the e-Privacy Directive, and the California Consumer Privacy Act (CCPA).

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites remember your preferences, improve functionality, and collect information about how you interact with the site. We also use similar technologies, such as web beacons, pixel tags, and local storage, for comparable purposes.

2. Why We Use Cookies

We use cookies to:

• Ensure Functionality: Enable core features of our website, such as user authentication, account management, and secure navigation.
• Improve Performance: Analyze how our Services are used to optimize performance, fix errors, and enhance user experience.
• Personalize Content: Deliver tailored content or services based on your preferences and interactions.
• Support Marketing: Measure the effectiveness of our marketing campaigns and deliver relevant advertisements, where you have provided consent.
• Ensure Security: Detect and prevent fraudulent activities or unauthorized access to our Services.

3. Types of Cookies We Use

We categorize cookies based on their purpose and duration:

3.1 By Purpose:

• Essential Cookies: Necessary for the operation of our Services, such as enabling login functionality, maintaining session security, and processing payments. These cookies cannot be disabled as they are critical to the functionality of our website.
• Performance Cookies: Collect anonymized data about how users interact with our Services, such as page load times, click patterns, and error rates. These help us improve our website’s performance.
• Functional Cookies: Enable enhanced features, such as remembering your language preferences or form inputs, to provide a more personalized experience.
• Marketing Cookies: Used to track user behavior across websites to deliver targeted advertisements and measure campaign performance. These are only used with your explicit consent.

3.2 By Duration:

• Session Cookies: Temporary cookies that expire when you close your browser, used for maintaining your session during a single visit.
• Persistent Cookies: Remain on your device for a set period (e.g., days, months, or years) to remember your preferences across multiple visits.

3.3 By Source:

• First-Party Cookies: Set by Vepien to manage our Services directly.
• Third-Party Cookies: Set by third-party providers (e.g., analytics or advertising platforms) to support additional features, such as performance tracking or targeted ads.

4. Specific Cookies We Use

Below is a non-exhaustive list of cookies and their purposes:

A full list of cookies is available upon request by contacting [[email protected]].

5. Legal Basis for Using Cookies

We use cookies based on the following legal grounds, as applicable:

• Legitimate Interests: Essential and performance cookies are used to ensure the functionality and optimization of our Services, provided this does not override your rights (GDPR, KVKK, UAE laws).
• Consent: Functional and marketing cookies are only used with your explicit consent, as required by the e-Privacy Directive (EU), UAE Federal Law No. 45 of 2021, and KVKK. You can withdraw consent at any time (see Section 6).
• Contractual Necessity: Essential cookies may be required to fulfill our obligations under our Terms and Conditions (e.g., providing secure access to your account).

6. Managing Your Cookie Preferences

You can control how we use cookies through the following options:

• Cookie Consent Tool: When you first visit our website, a pop-up banner allows you to accept, reject, or customize your cookie preferences (except for essential cookies, which cannot be disabled).
• Browser Settings: Most browsers allow you to block or delete cookies. For example:
• Chrome: Settings > Privacy and Security > Cookies and Other Site Data.
• Firefox: Options > Privacy & Security > Cookies and Site Data.
• Safari: Preferences > Privacy > Cookies and Website Data. Note that blocking essential cookies may affect the functionality of our Services.
• Opt-Out Tools: For third-party advertising cookies, you can opt out via platforms like the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
• Do Not Track: Our website respects “Do Not Track” signals sent by your browser, where applicable.

To update your preferences at any time, use the “Manage Cookies” link on our website or contact us at [[email protected]].

7. Third-Party Cookies

We partner with trusted third-party providers to enhance our Services. These providers may set cookies for purposes such as analytics, performance tracking, or advertising. Examples include:

• Google Analytics: Collects anonymized data to analyze website performance.
• Advertising Partners: Deliver targeted ads based on your browsing behavior, only with your consent.

Third-party cookies are subject to the providers’ respective privacy policies. We ensure that all third parties comply with applicable data protection laws, such as GDPR and UAE Federal Law No. 45 of 2021.

8. Data Protection and Your Rights

Cookies may collect personal data, such as your IP address or browsing behavior. We handle this data in accordance with our Privacy Policy, accessible at [website URL]. Depending on your jurisdiction, you have the following rights:

• GDPR (EU): Access, rectify, erase, restrict, or object to the processing of your data; request data portability; withdraw consent.
• CCPA (California): Know what personal data is collected, request deletion, opt out of data sales (note: we do not sell data).
• KVKK (Turkey): Access, rectify, or request information about data processing.
• UAE Laws: Request access, correction, or deletion of your data.

To exercise your rights, contact us at [[email protected]]. We will respond within 30 days or as required by law (e.g., 72 hours for UAE requests).

9. International Data Transfers

As Vepien operates from Dubai’s freezone and sources servers from Turkey, cookie-related data may be transferred to countries outside your jurisdiction. We ensure compliance with applicable laws:

• For EU users, we use Standard Contractual Clauses (SCCs) for transfers to non-EEA countries, as required by GDPR.
• For UAE and Turkish data, we adhere to local regulations on cross-border data transfers.
• Third-party providers are bound by agreements ensuring equivalent data protection.

10. Retention of Cookie Data

Cookie data is retained only for as long as necessary for the purposes outlined in this policy:

• Essential cookies are deleted at the end of your session or shortly thereafter.
• Performance and functional cookies are retained for up to 2 years, unless you delete them earlier.
• Marketing cookies are retained for up to 6 months, unless you withdraw consent. We may retain anonymized data for longer periods for statistical analysis, as permitted by law.

11. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes via email or a notice on our website at least 30 days before they take effect. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

12. Contact Information

For questions, concerns, or to exercise your data protection rights, contact our Data Protection Officer:

• Email: [email protected]
• Address: Vepien L.L.C, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE

If you are not satisfied with our response, you may contact the relevant data protection authority in your jurisdiction, such as:

• UAE: UAE Data Protection Office
• Turkey: Kişisel Verileri Koruma Kurumu (KVKK)
• EU: Your local Data Protection Authority
• California: California Attorney General’s Office

Your Experience Matters
We strive to provide a seamless and secure experience while respecting your privacy. Thank you for trusting Vepien as your technology partner.